Holiday Gift Returns
Extended Holiday Return Policy:
Holiday gift returns are not accepted during boxing week and only between Jan 2nd - 16th.
Please add a note to your order if you need a gift receipt with the extended holiday return policy.
Holiday gifts may be returned during our extended holiday return window between January 2nd - 16th. Please note that we do not offer refunds for returned holiday gifts. Holiday returns taking advantage of our extended return window for holiday gifts will be given the option to exchange at the time of return for another item(s) or to take a Store Credit.
All returns must be accompanied with the original valid receipt, gift receipt, or RA number issued by the online team if the original purchase was made online, and adhere to our conditions for all returns: tags attached, unworn and unused. Holiday gift returns are not accepted during boxing week and only between Jan 2nd - 16th.
Remote returns (by mail) of holiday gifts, purchased online or at one of our physical locations, will be accepted during the same return window, and the sender will be issued a digital Gift Certificate for the value of the returned item provided they have supplied us with the original order number or receipt as proof of purchase and a valid email address for us to issue the gift certificate to. Digital Gift Certificates for returned items will not be issued before January 2nd or after January 16th. Once the return has been approved the sender must have the item in the mail to us and provide us with tracking by January 16th.